Training For Smaller CX Teams

US$7,150.00 every 12 months


1-2 licenses:

US$7,150 each, per year

3-10 licenses:

US$7,150 US$6,078 each, per year

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Please note: After you have subscribed we will send you an invoice with bank details to make the payment. You will also be able to submit details of the learners who need to be enrolled into our training after providing your information at the next step


Our training packages for smaller teams give you access to all NPSx CX certification programs.

By completing all seven and passing an exam, your team members can also qualify as a Bain Certified CX Practitioner (CCX).

Training licenses also give your team access to our online Community of CX Practitioners.

Find out more information about individual certifications in our CX certification library.


CX Certifications

  • Winning through Customer Experience

  • Customer Insights and Analytics

  • Earned Growth and Customer Economics

  • Customer Strategy

  • Customer Experience Design

  • Executing Change

  • Customer Journey Management


All our flexible training programs are designed to work around busy schedules:

  • On-demand: start and access the certification programs anytime, anywhere

  • 1-3 hours per course

  • Online micro-learning ‘bite-sized’ content to cater to busy schedules

  • Engaging, practical, and immersive experience

  • Courses contain a mix of videos, reading, knowledge checks, case studies, and engaging, interactive exercises

  • Live facilitated sessions are part of the community experience

  • Complete all seven certifications and a capstone exam to become a Bain-certified CX practitioner


Certify your team:

  • Team members can a Bain Certified CX Practitioner (CCX) by completing all the certification programs and a pass the Capstone exam

  • Certified Practitioners receive a certificate and badge


Our global community of CX Practitioners is designed to promote life-long learning with true peers:

  • Community forum and discussion boards

  • Tailored Bain-led curriculum of content

  • Member case studies and discussions

  • Job boards and career opportunity sharing

  • All the NPSx training resources and toolkits you need to do the job

  • CX Training and development implementation methods

  • A vibrant social and professional network