Information we collect and how we use it
Bain will use your personal data to administer your access to the Platform, to track your user activity, to provide feedback to your employer on your performance on the Platform (solely if your subscription is purchased for you by your employer), and to analyse and improve the user experience of the Platform.
You do not have to provide us with any personal data. However, if you do not, we may be unable to provide you with access to the Platform.
Bain will keep your personal data for as long as needed to administer your access to the Platform or for as long as we have a relationship with you.
Please note that Bain is not responsible for any information you may disclose publicly in any chat rooms, message boards, or similar web pages, including those hosted on or linked to our Platform. You should keep in mind that, whenever you publicly disclose information about yourself online (for example, via message boards or chat rooms), such information could be collected and used by people whom you do not know. In addition, certain message boards and similar user forums may display IP addresses along with the message poster's name and message. Bain bears no responsibility for any action or policies of any third parties who collect any information users may disclose on the message boards, chat areas or other user forums, if any, on the Platform.
The "help" section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies, and how to disable or delete cookies altogether.
Who we share your personal data with
We may share your personal data with other companies of the Bain group as well as with other third parties that might be located in a different country than your country of residence. Bain will not share or sell your data to any third party for their own use.
We may share your personal data with others, such as:
· other offices in the Bain group – for a complete list of our offices, please refer to the Offices page of the bain.com website;
· if your subscription is purchased for you by your employer then we may share your personal data with your employer in order to give details on your use of the Platform;
· carefully selected third party service providers, IT systems providers, or data cleansing providers, so they can provide services to Bain, including but not limited to Squarespace, Inc. for website creation and hosting services, Stripe, Inc. for payment processing services, Hubspot, Inc. for client management services, Thought Industries, Inc. for learning management services, Parabola Labs, Inc. for system integration services, Google LLC for email and other application services, and Okta, Inc. for online security and identification services;
· individuals providing mentoring through the Platform;
· our advisors; and
· law enforcement authorities or other government bodies when we are required to do so.
Third parties, other than law enforcement authorities or government bodies, will only handle your personal data on behalf of Bain for the purposes described in this Policy. Bain will not sell or otherwise share your personal data with such third parties for their own use.
The companies of the Bain group and other third parties we share your information with may be located in other countries, including countries that do not offer the same protection to your personal data as the country in which you reside. Where that is the case, Bain ensures that your personal data is protected by using appropriate legal mechanisms. If you reside in the European Union, such mechanisms include using contracts or wording approved by the European Commission (called “Standard Contractual Clauses”). Standard Contractual Clauses are an agreement that can be entered into by companies for transfers of personal data outside of the European Union. They are a mechanism approved by the European Commission to ensure adequate safeguards to personal data when it is transferred outside of the European Union.
Links to other websites
Our Platform may contain links to third party websites that are governed by their own terms and privacy policies, including social network sites. Bain is not responsible for the privacy practices of such websites, which you should review before browsing or submitting information to them. Bain does not bear any liability and responsibility for the content or your use of these websites.
A link to a third party website does not mean that Bain endorses or accepts any responsibility for the content or the use of such website.
Security of your personal data
Bain has implemented appropriate technical and organizational security measures in order to protect your personal data from loss, misuse, alteration, or destruction. Such measures include anonymizing (transforming data in such a way that it is no longer identifiable) or pseudonymizing (transforming data in such a way that it is no longer identifiable without the use of additional information) data where possible. Authorized Bain personnel and third parties mentioned above will only have access to your personal data to the extent they need it to do their job or provide their services. Despite these precautions, however, Bain cannot guarantee that unauthorized persons will not obtain access to your information.
Depending on where you reside you might have the right to request access to, rectification or erasure of your personal data and to object to or ask for the restriction of the processing of your personal data. You might also have the right to request that we correct incorrect, inaccurate or out-of-date information about you or to withdraw your consent and request that we stop processing or delete your personal data.
If you receive marketing communications from Bain, you can opt out of receiving future emails from Bain or unsubscribe from participating in our programs through the "preferences" page, which is accessible in every marketing email you receive from Bain.
If you wish to make a request about your personal data, please contact us at [email protected]. Please note that we will take reasonable steps to check your identity before handling your request.
If you think we are handling your information unlawfully, we encourage you to get in touch with us at [email protected]. You may also have the right to lodge a complaint with your national supervisory authority.
Our Platform is not directed at children 16 years of age or younger. Bain will not intentionally collect information about anyone under the age of 16, and requests that no such information be submitted to us.
Email: [email protected]
Post: Bain & Company, Inc. United Kingdom, 40 Strand, London WC2N 5RW, United Kingdom.
Last updated: April 4, 2022.