Meet the NPSx℠ Leadership Team

Stanford Swinton

Stanford Swinton

FOUNDER

James O’Connor

James O’Connor

SENIOR DIRECTOR, COMMERCIAL

Diya Sikka

Diya Sikka

HEAD OF CX ACCREDITATION

Erin Wallace - Default (1)

Erin Wallace

COMMERCIAL DIRECTOR, AMERICAS

paul

Paul Smith

SENIOR DIRECTOR, MARKETING and NPS LOYALTY FORUM

Kirstin Simons

Kirstin Simons

SENIOR DIRECTOR, COMMUNICATIONS and CUSTOMER SUCCESS

Holly Felicetta

Holly Felicetta

HEAD of NPSx TRAINING & CERTIFICATION

Sachin Shah

Sachin Shah

SENIOR DIRECTOR, TECHNOLOGY