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7 Ways Retailers Drove Loyalty and Increased NPS
Compared to other industries, UK retailers significantly increased NPS between 2019 and 2023. Here’s how.
![5 Ways to Build Loyalty in Banking and Financial Services](https://25655176.fs1.hubspotusercontent-eu1.net/hubfs/25655176/Blog/CX%20Banking%20header.png)
5 Ways to Build Loyalty in Banking and Financial Services
Personalized CX and digital experiences drive NPS in banking and financial services.
![10 Ways Generative AI Can Improve Contact Centers](https://25655176.fs1.hubspotusercontent-eu1.net/hubfs/25655176/Contact%20Center%20-%20Generative%20AI.png)
10 Ways Generative AI Can Improve Contact Centers
Contact Centers have promising applications for generative AI.
![CX Goes Hand-in-Hand with Employee Engagement](https://25655176.fs1.hubspotusercontent-eu1.net/hubfs/25655176/EX-CX%20-%20NPSx%20Insights.png)
CX Goes Hand-in-Hand with Employee Engagement
Engaged and inspired workers create winning customer experiences.
![The Ultimate CX Dashboard](https://25655176.fs1.hubspotusercontent-eu1.net/hubfs/25655176/Dashboard.jpg)
The Ultimate CX Dashboard
The creator of the Net Promoter System shares five key dashboard metrics for customer experience.
![The Tipping Point for AI in Customer Experience](https://25655176.fs1.hubspotusercontent-eu1.net/hubfs/25655176/AI%20Tipping%20Point%20Blog%20Image-1.png)
The Tipping Point for AI in Customer Experience
Get the scoop on AI's evolution and learn how it will transform the CX landscape.
![Revolutionize CX and more with Generative AI](https://25655176.fs1.hubspotusercontent-eu1.net/hubfs/25655176/AI%20Tipping%20Point%20Blog%20Image-1%20%282%29-1.png)
Revolutionize CX and more with Generative AI
Bain experts explain how new AI tools can revolutionize CX and service operations.