The first and only Bain-standard CX training and certification program in the world, launched by NPSx℠
SIMPLE, TRANSPARENT SUBSCRIPTION OPTIONS TAILORED TO YOUR LEARNING GOALS.
Get access to the Bain-standard NPS® and CX training
All our training courses and certificates are designed to engage you and your team in the purpose of customer advocacy, teach fundamentals, and lay the foundation for deep CX disciplines.
How will you learn?
Monthly
All courses & certificate programs ✔
Bain Certified CX Practitioner Certification (CCX) ✔
Community access ✔
$49.99 /month
Cancel anytime
Annual
All courses & certificate programs ✔
Bain Certified CX Practitioner Certification (CCX) ✔
Community access ✔
$599.88
$499.99 /year
19% discount
What do you get?
All courses and individual certificate programs
-
Access to the our library of CX certificate programs and courses
-
On-demand: start and access your training anytime, anywhere
-
Online ‘bite-sized’ content that fits into your busy schedule
-
Engaging, practical, and immersive experience
-
Unparalleled training designed for real-world application
-
Contains a mix of videos, reading, knowledge checks, case studies and interactive exercises
Certification
-
Become a Bain Certified CX Practitioner (CCX) by completing all certificate programs and passing a capstone exam
-
Practitioner certificate
-
Badge
Community
-
Lifelong learning with true peers
-
Community forum and discussion boards
-
Tailored Bain-led curriculum of content
-
Member case studies and discussions
-
Job boards and career opportunity sharing
-
NPSx training resources and toolkits
-
CX training and development implementation methods
-1.png)