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Access the most effective CX thinking, learn from your peers and elevate your brand

Back and bigger than ever, the NPS Loyalty Forum has been designed to improve your approach to enriching your customer’s lives by giving you access to the best practices of the Net Promoter System. You can share experiences, network with the experts and learn from your peers.

Plus, our unique program of activities includes exclusive digital events and valuable, active mentoring. Giving you the actionable insights you need to provide a more rewarding experience for your customers – and drive ongoing business success.

NPS® Loyalty Forum membership will give you:


Latest thinking from global experts


The chance to learn world-class CX practices from your peers


The opportunity to build your skills, network, and advance your career


Advice on how to engage your stakeholders in the CX agenda


Support to help you market your brand across the global CX community

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Transform your CX thinking.

Become a member of the NPS® Loyalty Forum.

Get in touch now to discover how you can access the expert industry insight you need to improve your customers’ love and loyalty – and to drive long-term growth.