Customer Experience industry leaders join forces to launch first ever CX global standards
PRESS RELEASE Bain & Company, Kantar, and Qualtrics partner on new standards to elevate the quality of customer experience practices globally London, 16 July 2024: Bain & Company, Kantar, and...
Open access publisher Frontiers gets top-tier customer experience accreditation from NPSx℠ by Bain & Company
PRESS RELEASE September 27, 2023 - Frontiers has achieved a significant milestone by becoming the inaugural scholarly publisher to receive a top-tier accreditation in customer experience fromNPSx℠ by...