Customer Experience Solutions

We’re here to help you get ahead of the change.

The CX landscape is evolving, with tech innovations transforming both customer behavior and expectations.

Our intuitive platform and suite of services combine artificial intelligence with the world-class CX knowledge of Bain & Company – inventors of the Net Promoter System®.

Together, we help you make impactful, data-backed decisions, and genuinely enrich your customers’ lives.

What to expect:

  • Our team will get in touch in the next 48 hours to address your queries and grasp how you can get ahead with both our KineticsAI platform and our MyCX subscription services. 

  • A live demo of the comprehensive tools designed to measure and validate your success, all aligned with your objectives and KPIs.

  • An overview of MyCX subscription services, which includes an actionable and evidence-led roadmap, training for your team and membership to the series of NPS® Loyalty Forum events across the globe.

NPSx℠ by Bain & Company builds on over 3000 Customer Experience transformations 

We have studied and practiced CX for decades, learning through several economic cycles and evolving customer expectations. As a new digital venture from Bain & Company’s Customer Experience practice, NPSx helps companies create leading customer experiences through world-class CX technology and training.

Brain And Company
Net Promoter System
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