Premium Connect: Annual

US$499.99 every 12 months 
Original Price: US$599.88 every 12 months

With a monthly Premium Connect subscription, you will get access to all NPSx CX certification programs. By completing all seven and passing an exam, you can qualify as a Bain Certified CX Practitioner (CCX). Your subscription also gives you access to our online Community of CX Practitioners. Find out more information about individual certifications in our CX certification library.

CX certifications:

  • Winning on Purpose

  • Customer Insights & Analytics

  • Earned Growth and Customer Economics

  • Customer Strategy

  • Customer Experience Design

  • CX Build and Execution

  • Customer Journey Management

Premium Connect Annual Wave

Our flexible training programs are designed to work for you (and around you):

  • On-demand: start and access your certification program anytime, anywhere

  • Timing: 1-3 hours per course

  • Online micro-learning ‘bite-sized’ content to cater to your busy schedule

  • Engaging, practical, and immersive experience

  • Contains a mix of videos, reading, knowledge checks, case studies and interactive exercises

  • Live facilitated sessions are part of the community experience

  • Complete all seven certifications and a capstone exam to become a Bain-certified CX practitioner

Your certification:

  • Become a Bain Certified CX Practitioner (CCX) and receive your own Practitioner certificate and badge

  • To become certified, you need to complete all the certification programs and a pass a Capstone exam

Our community of CX Practitioners is designed to promote life-long learning with true peers:

  • Community forum and discussion boards

  • Tailored Bain-led curriculum of content

  • Member case studies and discussions

  • Job boards and career opportunity sharing

  • All the NPSx training resources and toolkits you need to do the job

  • CX Training and development implementation methods

  • A vibrant social and professional network

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Explore a monthly membership