View this recorded webinar featuring Bain & Company customer experience (CX) experts:
Jeff Katzin | Partner and Leader in Media & Technology, Customer Strategy & Marketing and Performance Improvement Practice
Robert Levy | Expert Partner and Leader in Financial Services and Performance Improvement Practice
In this session, our experts explore:
Our experts also answer questions from webinar attendees and share Bain & Company's approach to using AI tools like ChatGPT in our partnership with OpenAI, sharing live demos and overviewing use cases for CX and Contact Centers.